Operation Support Engineer

GSR is a leading market-making and programmatic trading company in the exciting and fast-evolving world of cryptocurrency trading.


We provide sophisticated execution and liquidity services to token projects, institutional and HNW investors, and crypto exchanges.

You will help to deliver a secure, reliable, and best-in-class production environment for our global trading franchise. You will report to the Global Operations Manager and work during Uk business hours with a willingness to travel if necessary.

As part of the team, your responsibilities will be to:

  • Provide first-line support and troubleshooting for our trading environment, ensuring smooth operations across market-making and programmatic execution bots.
  • Track, escalate, and prioritise production incidents, ensuring timely resolution.
  • Help maintain a clear communication channel between business development and trading to ensure orderly deployment of new clients and exchanges.
  • Assist in analysing bot performance across marketing making and other trading strategies.
  • Help to design and improve processes around monitoring, alerting, accounting, portfolio management, risk, and reporting.
  • Perform ad-hoc operational tasks as needed to support the global trading function.
  • Develop expertise in our proprietary trading system, infrastructure, and procedures, contributing to documentation of best practices.

Your profile:

  • At least 3 to 10 years experience in a similar role at a bank or proprietary trading firm
  • Bachelor’s degree in a relevant subject (e.g. Computer Science)
  • Strong scripting skills (Python or shell scripting)
  • Experience in Linux
  • Exposure to container technology (e.g., Docker, Rancher)
  • Experience in SQL (required) and MySQL (preferred)
  • Software development experience a plus but not required (Java preferred)
  • Keen interest in the cryptocurrency markets
  • Disciplined self-starter with high attention to detail and ability to work autonomously and/or remotely


Our Trading platform: 


Our proprietary trading platform was designed to navigate issues unique to the digital asset markets. We have continuously improved our technology throughout our seven year history, allowing for our clients to scale and execute their strategies with the highest level of efficiency. 


Our edge is fueled by a sophisticated data driven process of hypothesise, research, and validation. 


Gaining an edge in cryptocurrency markets requires investment in the right tools and a systematic approach. Our research pipeline is built on data that has been harvested on a 24-hour basis from 50+ exchanges. Our trading engines are strategy agnostic — we understand that edge is transient, and we need to adapt quickly. We are disciplined in validating ideas within our simulation environment before deploying. This approach allows us to have a conviction of the price and liquidity formation processes so we can use capital efficiently


About us:


Founded in 2013, we are one of the first established players in a nascent space, and have developed a leading market position serving key exchanges and clients globally. 


GSR specializes in providing liquidity, risk management strategies and structured products to sophisticated global investors in the digital assets industry. Our leadership team of veteran finance and technology executives from Goldman Sachs, Two Sigma, Citadel, Blackstone and Tower Research Capital, among others, has created one of the world’s fastest, most robust, and transparent digital asset trading systems.


GSR works with token issuers, traders, investors, miners, and more than 50 cryptocurrency exchanges around the world. As a founding member of The Association for Digital Asset Markets (ADAM), GSR is also a leader in establishing and maintaining industry standards and protocols to support the healthy development and evolution of the global digital assets industry.


GSR is an international company with offices around the globe and employees in 10 countries. Send your CV along with a brief description of your interest to recruiting@gsr.io.